How can I receive free shipping?
From time to time, we offer special shipping promotions. Be sure to sign up for our newsletter and follow our socials to stay up to date with our latest promotions.
What shipping carrier does Baldare use?
Currently, we partner with USPS, and on occasion FedEx.
Do you ship to military addresses?
Absolutely! Your order will be shipped via USPS. When entering your address on the order form, please click the box to indicate that your address is a PO Box, APO or AFO.
How long will it take for my order to get to me?
For US domestic orders, you can expect to receive your order within 2-7 business days after the order has been processed.
What if my package/products arrive damaged?
If your package was damaged during shipment, save the box and products and reach out to us at email@example.com. Please also provide photos of the issue and as many details as possible so that we can look into this for you as soon as possible. Baldare is not responsible for orders that are damaged during transit.
What should I do if my tracking says "delivered" but I have not received my order?
Please allow for up to 72 hours for the package to be delivered. Some carriers will show “delivered” when the parcel arrives at the local facility, but have not completed delivery to your door. If you do not receive your order after 72 hours, please reach out to us at firstname.lastname@example.org. Baldare is not responsible for lost or stolen orders.